Frequently asked questions
The questions we get asked most. If yours is not here, write to us: we reply within 2 hours.
Selling a watch
Where can I sell a branded or pre-owned watch?
At Chrono Barcelona. We give you a firm valuation in under 2 hours and buy directly, with no middlemen. You can sell to us in person in Barcelona by appointment, or from anywhere in Spain with insured collection at our expense, with an invoice and contract.
How long does it take to sell my watch?
Very little. We value it in under 2 hours during business hours and, if you accept the price, you get paid the same day we confirm authenticity.
What documents do I need to sell my watch?
Only your ID to sign the sale contract. The original box, papers and warranty raise the price, but they are not essential: we also buy watches with no box or paperwork and verify authenticity on the piece itself.
Do you charge a commission to sell my watch?
No. We buy your watch directly: what we agree at valuation is what you get paid, with no platform fees and no last-minute deductions. It is not a consignment, it is an outright purchase.
How can I sell my watch safely?
Gather what you have of the piece: the reference (engraved on the case or on the warranty card), the year of purchase, and the box and papers if you kept them. You do not need all of it; with the brand, model and a few photos we can already value it.
Be wary of anyone who quotes a very high price by phone and then drops it on seeing the watch, and of payments that do not go by bank transfer with an invoice. A serious sale is documented with a signed contract and ID from both parties: that is the guarantee for you and for us.
Whenever you are ready, send us the details through the form. We reply within 2 hours during business hours with a firm price, and if it works for you, we handle the insured collection and same-day payment.
How do I sell my luxury watch with Chrono Barcelona?
Get in touch with our team through the form on this site. We guide you through the whole process: verifying the watch, making an offer and, if you agree, arranging the shipment or an in-person handover.
Is it safe to sell my watch to Chrono Barcelona?
Yes, completely. We take client privacy seriously and make sure every transaction is documented and recorded. We also collect your watch through a trusted courier.
How do you verify that my watch is authentic?
Our specialists check every aspect of the watch, from the paperwork and authenticity marks to its overall condition, to confirm it is genuine.
Can I sell my watch from anywhere in Spain?
Yes. We offer insured collection through our courier anywhere in Spain, or we arrange an in-person handover.
What if I am not sure what my watch is worth?
We give you a fair offer based on verifying and assessing your watch. If you are unsure, ask us for an initial estimate with no obligation.
Can I sell my watch without the original box or papers?
Yes, you can still sell it. That said, keeping the box and papers can help you get a better price.
How is payment made once authenticity is confirmed?
Payment is made straight away by bank transfer.
What happens if the watch does not pass verification?
We return it to you at no extra cost. You are never asked to pay for the valuation.